Insurance & Payment

We know insurance can be confusing. Our billing team will verify your benefits and provide as much information as possible about your expected costs before services begin.

Because insurance plans vary, coverage decisions are ultimately made by your insurance company. While we are happy to assist with understanding your benefits, clients remain responsible for confirming coverage details and any balances not paid by their insurance plan.

We're always happy to answer questions and help you navigate the process.

Insurances We Accept:

  • Aetna (Commercial Plans)

  • Blue Cross Blue Shield (Highmark & Anthem)

  • Cigna

  • The Health Plan (Commercial Plans)

  • PEAK HEALTH

  • TRICARE and ChampVA

  • UMR/PEIA

  • United Healthcare

  • UPMC (Commercial Plans)

Please Note: We are not able to accept Medicaid or Medicare insurance plans.

Cancellation Policy: A 24 hour notice is needed if you are unable to keep your appointment.  Clients can be charged a no show fee of up to $50 for any appointments missed without 24 hour notice.

Self-Pay Rates

Some clients choose to pay out of pocket because we are not in-network with their insurance plan, while others prefer not to use insurance for therapy services.

Rates

  • Initial Intake Session: $160

  • 60-Minute Individual Session: $150

  • 45-Minute Individual Session: $140

If you'd like to seek reimbursement through your insurance company, we can provide a superbill upon request.

Because insurance plans vary, we encourage you to verify your out-of-network benefits directly with your insurance provider. While we are happy to provide the documentation needed, reimbursement decisions are made by your insurance company and any costs not covered by insurance remain the client's responsibility.

Payment

Payment is due at the time of service.

We accept all major credit cards and checks made payable to Unbound Counseling LLC. Please note that a 3% processing fee applies to credit card transactions.

To help ensure a smooth billing process, all clients are required to maintain a current credit card on file prior to scheduling appointments.

Good Faith Estimate

If you are uninsured or choose not to use insurance, you have the right to receive a Good Faith Estimate of the expected cost of services under the No Surprises Act.

This estimate outlines anticipated charges for your care and is intended to help you understand and plan for the cost of treatment. If your treatment needs change, we will provide an updated estimate as required.

For more information about your rights under the No Surprises Act, visit www.cms.gov/nosurprises.